WELCOME TO OSTOMY TASMANIA
Ostomy Tasmania is a non-profit organisation dedicated to the rehabilitation and continuing well-being of people of all ages who have undergone surgery resulting in a stoma (colostomy, ileostomy or urostomy). Like similar associations across Australia, Ostomy Tasmania purchases and distributes stoma appliances and related pharmaceutical products to members of our organisation. These products are available free to members through their local association, in accordance with the guidelines set by the Federal Government's Stoma Appliance Scheme. Click here for more information about stoma products provided through Ostomy Tasmania. Click here for further information about membership & payment and ordering appliances from Ostomy Tasmania.
Our organisation is managed and run by volunteers, with administration assistance provided by three part-time office staff. You can meet some of our volunteers and staff and read more about Ostomy Tasmania on the About Us page.If you are a new ostomate seeking general information and support about living with an ostomy we recommend visiting the website of the Australian Council of Stoma Associations,. If you are looking for Stoma Nurses operating in Tasmania click here. You are also welcome to reach us via our Contact Us page to discuss any queries or concerns you may have, and we will do our best to help.Ostomy Tasmania Inc. agrees to abide by The Privacy Ac 1988 and the Australian Privacy Principles, and a link to our privacy policy statement can be found at the following link - Ostomy Tasmania Privacy Policy.
- Holiday Closing information - see Notices
- Support Groups 2021 dates
- Volunteers WANTED! Click here
- Online payment now available!
- World Ostomy Day video
- ACSA Ostomy feedback survey result - click here
PAYMENT (Postage & Annual Fees)
If you wish to make a payment for postage or membership online you can use our Online Payment gateway page. Donations can also be made on this page ($2 or more tax deductible).
COVID-19 PROTOCOL
Collections: Whilst we would prefer that clients continue to have their orders posted out if possible, collection of appliances from our office at St Johns Park is possible Mondays 9am-3pm - closed 12-1pm, or by prior arrangement on other week days 9am-12noon. Note COVID safe protocols must be strictly adhered to when collecting. Do not attempt to collect if you have symptoms or are in quarantine!
Postal orders: $15/standard parcel cost. See Payment page for payment options.
In most cases 2 months orders can be placed. Supply is currently as per normal, however please try to ensure you have 3 weeks of supplies in reserve.
Phone orders are limited. We are endeavouring to answer phone calls between 9am and 1pm business days, however to avoid mistakes we prefer you submit orders online where possible. Messages can also be left on our message service after hours, however please restrict to 1 message only. Rest assured we will call you back as soon as we can (usually within 24hrs). Please be patient.
Prefered method for ordering & messaging
1. online order form click for link
2. email: admin@ostomytas.com.au
3. fax: 6228 0744
4. post: PO Box 280 Moonah
Once an order is placed it cannot be changed - so please make certain your order is correct.
PLACING ORDERS
To place an order please go to our Ordering page to choose preferred method or order direct via Online Order form. Orders can be placed by phone, fax, email, post or online.
PRODUCTS
Click here for some useful links of the more popular Product Suppliers, plus other products for purchase.
OFFICE HOURS
Our office counter is open for members to collect orders:
(excluding public holidays & Xmas closing)
NB: COVID safe protocols apply
Monday: 9am to 12 noon and 1pm to 3pm
(closed from 12 noon to 1pm)Other week days (9am to 12 noon): by prior arrangement
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LOCATION
The Ostomy Tasmania office is located in the St Johns Park complex in New Town, Tasmania. Best access to our office is from Creek Road, where you can follow the blue signs to our building. See Location under the Contact Us page.